Initial Health Guarantee (72 Hours):
The bird is guaranteed to be in good health at the time of sale. The buyer has 72 hours from the time of pickup/delivery to have the bird examined by a qualified avian veterinarian.
If the veterinarian determines that the bird has a life-threatening illness or condition that was present before the sale, a written report must be submitted to the seller within this 72-hour window.
Upon verification by the seller’s chosen veterinarian, the buyer may receive a replacement bird of equal value or a full refund, at the seller’s discretion.
Transportation costs are not refundable.
Long-Term Health Guarantee (Genetic Illness):
The bird is guaranteed against genetic or congenital disorders for a period of 1 year from the date of purchase.
Documentation from a licensed avian veterinarian must be provided.
This guarantee does not cover accidents, improper diet, neglect, or environmental causes of illness.
Exclusions:
This health guarantee does not cover:
Common avian parasites (mites, lice, worms) that can be treated.
Illnesses arising from improper care, exposure to drafts or other animals, poor diet, or lack of quarantine procedures.
Stress-related symptoms due to transport or environment change.
Quarantine Recommendation:
It is strongly recommended that the buyer quarantine the bird for at least 30 days in a separate environment from other birds to avoid transmission of any undetected illnesses.
Buyer Responsibility:
The buyer agrees to provide appropriate housing, diet, socialization, and veterinary care for the bird. Any neglect or mistreatment voids this health guarantee.
Bathing:
Offer your bird a shallow dish of lukewarm water or use a fine mist spray 2–3 times a week. Birds clean their own feathers by preening, but bathing helps keep their feathers in top condition.
Avoid Soaps:
Never use shampoo or soap—clean water is enough.
Molting:
Expect seasonal molting (shedding old feathers). Provide extra protein (like boiled eggs or special pellets) during this time.
Natural Wear:
A healthy diet with toys and perches encourages natural beak wear. Cuttlebones or mineral blocks are also helpful.
Overgrowth:
If the beak appears too long, crooked, or overgrown, have it trimmed by an avian vet. Do not try to trim it yourself.
Watch for Overgrowth:
If nails are catching on fabric or scratching you, they may be too long.
How to Trim:
Use small bird nail clippers.
Only trim the tip—avoid the pink “quick” (a blood vessel inside the nail).
If unsure, have a vet or groomer do it safely.
Purpose: Limits flight indoors for safety but is controversial.
Always have a professional do wing clipping if you choose to do it.
Never fully clip both wings—it can cause injury from falls.
Wipe Gently: If your bird gets food stuck on its beak or feet, use a damp soft cloth.
Check for Signs of Trouble:
Red or flaky feet
Overgrown beak
Feather loss (outside of molting)
Excessive scratching or chewing
Perches: Provide a variety of perches (wood, rope, concrete) to naturally wear nails and clean feet.
Toys: Chewable toys help maintain beak health and prevent boredom.
Schedule an annual wellness check with an avian veterinarian to monitor grooming-related health.